Terms of service

Introduction

This website is operated by Arasha. Throughout the site, the terms “we,” “us,” and “our” refer to Arasha. Arasha offers this website, including all information, products, tools, and services available through it, to users conditioned upon their acceptance of all terms, conditions, policies, and notices stated here or published on the website.

By visiting the Arasha website or purchasing any product through it, you agree to be bound by these Terms of Use, as well as any related policies available on the website, including the Privacy Policy, Shipping Policy, and Return & Exchange Policy.

Please read these Terms carefully before using the website. If you do not agree to these Terms, you should not access the website or use any of its services.

From time to time, new features, tools, or services may be added to the Arasha website. Such additions shall also be subject to these Terms of Use. We reserve the right to update, modify, or replace any part of these Terms by posting updates on the website. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.


General Conditions

We reserve the right to refuse service or cancel any order where there is a legitimate reason or a violation of these Terms, while notifying the customer of the reason whenever appropriate and in accordance with applicable laws and regulations.

You understand that certain information, excluding payment card information, may be transferred across various networks and may be adapted to meet technical requirements of connecting systems or devices. Payment card information is always encrypted and processed through secure and authorized payment providers.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, its content, or services without prior written permission from Arasha.

The headings used in these Terms are included for convenience only and shall not affect the interpretation of these Terms.


Online Store

By using this website, you represent that you have reached the legal age of majority in your country of residence, or that you are using the website under the supervision and consent of a parent or legal guardian where required.

You may not use Arasha products or services for any unlawful or unauthorized purpose. You must not use the website in violation of any applicable laws or regulations, including intellectual property and trademark laws.

You must not transmit or upload any viruses, malicious code, or any content that may affect the security or operation of the website.

Any breach of these Terms may result in the suspension or termination of your right to use the website or its services.


Purchases & Payments

When placing an order through the Arasha website, you agree to provide accurate, current, and complete information, including your name, mobile number, email address, shipping address, and payment details.

You are responsible for updating your account information whenever changes occur to ensure we can process your orders and contact you when necessary.

You agree to pay the price of the products purchased, together with any applicable shipping charges or additional fees disclosed before completing your order. Payment will be charged using the payment method selected during checkout.

We reserve the right to correct any errors relating to product pricing or information, even after an order has been submitted or payment has been received, while notifying the customer where appropriate.

We reserve the right to refuse or cancel any order if there is an error in pricing, inventory, order information, payment method, or if we suspect unauthorized use or purchases intended for resale without authorization.


Service & Pricing Modifications

Product prices may change at any time without prior notice. Such changes will not affect orders that have already been completed and confirmed at the price displayed at the time of purchase.

We reserve the right to modify, suspend, or discontinue any part of the website, services, or content at any time without prior notice.

We also reserve the right to limit product quantities per order or per customer, or to cancel any order where there is a valid reason, while notifying the customer in accordance with applicable regulations.


Products & Services

Certain products or promotions may be available exclusively through the website and may be offered in limited quantities. Returns and exchanges are subject to Arasha’s Return & Exchange Policy.

We make every effort to display product images, colors, details, and sizes as accurately as possible. However, colors and details may vary slightly due to screen settings, lighting conditions, or photography techniques.

We reserve the right to modify product descriptions, prices, quantities, or discontinue any product at any time. We do not guarantee that any product or promotion will remain available indefinitely.


Return & Exchange Policy

Please review the Return & Exchange Policy available on the Arasha website before making a purchase. The policy outlines the applicable conditions, timeframes, eligible cases, and non-returnable or non-exchangeable items.


Account Information

You agree to provide accurate and up-to-date information when creating an account or placing an order through our website, including your email address, mobile number, shipping address, and payment information.

The collection and use of your personal information are governed by Arasha’s Privacy Policy.


Optional Tools

We may provide access to third-party tools or services such as payment gateways, maps, shipment tracking systems, or marketing and analytics tools.

These tools are provided “as is” and “as available.” Arasha shall not be responsible for any issues, malfunctions, or damages arising from the use of tools that are not under its direct control.

Your use of such tools is entirely at your own risk, and you should review the applicable terms and policies of the relevant third parties before using them.


Third-Party Links

The Arasha website may contain links to third-party websites or services. These links may direct you to websites that are not owned or controlled by Arasha.

Arasha is not responsible for the content, policies, or practices of any third-party websites. We shall not be liable for any damages or losses arising from your use of or interaction with such websites or services.

We encourage you to review the terms and policies of any external website before using it or sharing your personal information.


User Comments & Submissions

If you submit comments, suggestions, ideas, reviews, images, or any other content to Arasha through the website, email, or social media channels, you grant Arasha the right to use such content for service improvement, marketing, or publication purposes unless otherwise agreed.

Any content you submit must not contain unlawful, offensive, misleading, infringing, or harmful material, including viruses or malicious software.

We reserve the right to review, modify, or remove any content that we deem inappropriate or in violation of these Terms.


Prohibited Uses

You may not use the website or its content for any of the following purposes:

  1. Any unlawful or unauthorized purpose.
  2. Soliciting others to perform unlawful acts.
  3. Violating intellectual property rights belonging to Arasha or others.
  4. Publishing false or misleading information.
  5. Harassing, abusing, threatening, or defaming any person or entity.
  6. Uploading or transmitting viruses or malicious software.
  7. Collecting or tracking user data without authorization.
  8. Attempting to hack, disrupt, or bypass website security measures.
  9. Engaging in fraudulent or deceptive activities.
  10. Using the website, content, or products in a manner that harms Arasha or its customers.

We reserve the right to terminate your access to the website or services if any of these prohibited uses are violated.


    Indemnification

    You agree to indemnify and hold harmless Arasha, its employees, partners, and service providers from any claims, damages, liabilities, or expenses, including legal fees, arising from your violation of these Terms or any applicable law, or from your infringement of the rights of any third party.


    Severability

    If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be severed only to the extent necessary, and the remaining provisions shall remain valid and enforceable.


    Termination

    These Terms shall remain in effect unless terminated by you or by Arasha. You may stop using the website at any time.

    If we determine that you have violated any of these Terms, we may suspend or terminate your access to the website or services and take appropriate action in accordance with applicable laws and regulations.


    Entire Agreement

    These Terms of Use, together with any other policies published on the Arasha website, constitute the entire agreement between you and Arasha regarding your use of the website and services.

    Failure by Arasha to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

    Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.


    Governing Law

    These Terms of Use and any agreements related to services provided by Arasha shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia.


    Changes to the Terms of Use

    You may review the most current version of these Terms of Use at any time on this page.

    We reserve the right to update, modify, or replace any part of these Terms by posting updates on the Arasha website. Your continued use of the website following the publication of any changes constitutes your acceptance of the revised Terms.