Privacy policy

Privacy Policy

This website is managed by Arasha; references to "Arasha," "we," "us," and "our" throughout the site refer to Arasha. This website and its associated services are provided subject to the following Privacy Policy, as well as any other terms or policies published on our site. We recommend that you read this policy carefully before using the site or placing an order. By accessing or using the site, you agree to be bound by the terms of this policy.

At Arasha, we place great importance on your privacy. We collect and use your personal data only when necessary to provide you with our products and services in the best possible way. Arasha’s Privacy Policy aims to explain the types of data we collect, how we collect it, and the reasons for its use, as well as the options available to you regarding accessing, updating, modifying, or controlling your personal data. This data is collected when you visit the site or make a purchase through it.

Our online store is hosted on the Shopify Inc. platform, which enables us to operate the store and sell our products and services to you online. Your data is securely stored within Shopify’s systems and databases, with appropriate technical measures in place to protect the data.

Please note that payment card details are used solely for the purpose of completing purchases and processing payments. Arasha does not store your full card details, nor do we sell or rent them to any third party. Furthermore, full payment card details are not accessible to our staff; payment processing is handled by trusted, certified payment providers who are responsible for safeguarding payment data during the transaction.

**Collection of Personal Information**

When you visit the Arasha website, we may collect specific information regarding your device and your interaction with the site, as well as the information required to complete a purchase. We may also collect additional information if you contact us for customer support or assistance.

In this Privacy Policy, "Personal Information" refers to any information that can identify you—directly or indirectly—including the information described below.

**What Personal Information We Collect and Why**

**1. Order Information**

**Examples of information collected:**
Name, billing address, shipping address, payment information, email address, mobile number, and order details.

**Purpose of collection:**
We use this data to provide the requested products or services, complete the purchase, process payments, arrange shipping and delivery, issue invoices or order confirmations, communicate with you regarding your order, screen orders for potential risk or fraud, and send information or offers related to our products and services (subject to your consent).

**Source of information:**
This information is collected from you when you enter it on the website or complete an order.

**Disclosure for business purposes:**
This information may be shared with the Shopify platform and service providers involved in order fulfillment, such as shipping companies or payment gateways. 2. Device Information

Examples of information that may be collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the site.

Purpose of collecting this information:
We use this data to ensure the site functions correctly and efficiently, to improve the browsing experience, to analyze site performance, and to understand how customers use the site in order to enhance our services.

Source of information:
This information is collected automatically when you visit the site using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes:
This information may be shared with the Shopify platform or with analytics and advertising tools used to improve site performance and the customer experience.

Sharing Personal Information

We may share your personal information with service providers who assist us in operating the site, delivering our services, and fulfilling orders, as described above.

For example, we use the Shopify platform to power the Arasha online store. You can review Shopify’s privacy policy on their official website to understand how they handle personal information.

The personal information you provide to us is used solely for Arasha’s purposes; we do not sell, rent, or share it with parties unrelated to our services. However, we may share certain information when necessary to comply with applicable laws and regulations, respond to a formal legal request, or protect the rights of Arasha and its customers. Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications that we believe align with your interests, based on your interactions with the site or the products you have browsed or purchased.

We may use analytics tools, such as Google Analytics, to help us understand how customers use our site and to improve the shopping experience. We may also share information regarding your site usage, purchases, or interactions with our advertisements with advertising partners through the use of cookies or similar technologies.

You can manage your ad settings or opt out of certain targeted advertisements via the settings of advertising platforms such as Google, Meta, and other platforms that offer ad control options.

Use of Personal Information

We use your personal information to provide our services to you. This includes offering products for sale, processing payments, fulfilling and shipping orders, providing order confirmations, communicating with you regarding your purchases, offering customer service, and keeping you informed about new products, offers, and updates from Arasha.